Help Center

Help Center - Sip Happy

Help Center

Welcome to the Sip Happy Help Center. We’re here to assist you with any inquiries regarding your order, shipping, returns, and more. If you need help, explore the information below or reach out to us directly.

Order Assistance

Once you place an order, you will receive a confirmation email. If you have not received it, please check your spam/junk folder or contact us for assistance. You can also track your order using the tracking number sent in your shipping confirmation email.

Shipping & Delivery

We offer reliable shipping options for both domestic and international customers. Orders are processed within 1-3 business days, and estimated delivery times vary based on location. For detailed shipping information, please refer to our Shipping Info page.

Returns & Refunds

If you are not completely satisfied with your purchase, you may return it within 30 days of delivery. Items must be unused and in their original condition. Refunds will be processed once the returned items are received and inspected.

Payment & Security

We accept major payment methods, including **Visa, MasterCard, American Express, PayPal, and digital wallets like Apple Pay and Google Pay**. All transactions are securely encrypted to ensure your personal information is protected.

Product Support

Our mugs and coffee cups are made from high-quality materials designed for everyday use. If you have any concerns about care instructions, durability, or product maintenance, feel free to reach out to our support team.

Contact Us

Still need help? We’re happy to assist you! Contact us using the details below:

Company Name: KIRSTEN SIMS LLC

Email: sales@yunsst.com

Address: 2845 6TH AVENUE SOUTH, ST PETERSBURG, FL 33712

Phone: +1 9592710395