Store Policy

Welcome to Sip Happy! We are committed to providing high-quality coffee cups and mugs while ensuring a smooth shopping experience. Please take a moment to review our store policies below.

Order Processing

All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is shipped, you will receive an email notification with tracking details.

Shipping Policy

We offer shipping across the USA and internationally. Estimated delivery times are as follows:

• USA: 5-7 business days
• International: 10-20 business days (varies by location)

International orders may be subject to customs duties and taxes, which are the responsibility of the customer.

Return & Refund Policy

Your satisfaction is important to us! If you are not happy with your purchase, we accept returns within 30 days of delivery under the following conditions:

• Items must be unused, in original packaging.
• Customers are responsible for return shipping costs.
• Refunds will be processed within 5-7 business days upon receipt of returned items.

Please contact us before returning any products.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the issue, and we will provide a replacement or refund.

Payment Methods

We accept the following payment methods:

• Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
• PayPal
• Shop Pay, Apple Pay, Google Pay

Privacy & Security

Your privacy is important to us. We do not share or sell your personal information. All transactions are encrypted to ensure your data is secure.

Contact Information

If you have any questions or concerns, feel free to reach out to us: